Shipping & Returns
Where do you ship?
Currently we ship to all of Europe, USA and Canada.
Packages are generally dispatched within 2-3 business days after receipt of payment and are shipped via DHL.
Shipping takes 3-4 business days if you live in Germany
Shipping takes 5-7 business days for EU and UK
Shipping takes 6-10 business days if you live within the USA and Canada
How much is shipping?
Shipping to Germany is FREE (no minimum order amount required).
Shipping to Europe + UK is free for orders €50 and over. Shipping for orders under €50 to Europe is €6.95
Shipping to USA + CANADA is free for orders €50 and over. Shipping for orders under €50 to Europe is €6.95
Note: Sunnyberg Jewelry does not cover any additional customs or duty fees
Orders are shipped from Berlin, Germany. Most of Sunnyberg's items are made to order and handmade, so please allow 1-2 business days for your lovely item to be made.
All of our pieces are made to order for you, however we aim to deliver the best possible pieces. If you're not completely happy with your item(s), you can return it within 14 days of receiving your order.
All item(s) must be unworn/unused. Due to hygiene reasons all earrings are final sale.
Please note that original shipping charges and items marked on 'Sale' are non-refundable.
Sunnyberg Jewelry has the right to refuse any returned items that are not in brand new condition.
Can I cancel my order?
If your order has not been shipped and you wish to cancel, please send us an email at firstname.lastname@example.org and we can issue a refund.